Business Analysis for implementation:

Every implementation counts on a team of experts in charge of validating Vendor-specs against customer environment, licensing, compatibility and back-office integration needs.

Vernet Group’s consultants become the missing link between vendor-specific-lingo and customer’s-business needs to accomplish successful implementation projects.

Existing Platform Improvement:

Whether thinking on deploying new technology or re-vamping existing one, Vernet Group increases the span of possibilities for a customer who’s looking for new and improved ways to execute their business objectives by making use of Best Practices and providing details on each option.

Technology is on our side; let us help you get the most out of it.

Support and Maintenance:

Impact to customer-operations can be effectively addressed by having a maintenance contract in place but more often than not we see that companies carry the burden of maintaining legacy equipment, having to deal with multiple vendors for which there is no expertise in-house.

Vernet Group offers Support and Maintenance programs for Legacy Nortel equipment such as BCM; Avaya CS1K, NES Symposium and CC6, and the latest Avaya Aura™ Contact Center 6.x